Frequently Asked Questions
Where do your flowers come from?
We import fresh flowers directly from leading growers around the world, including Colombia , Ecuador, Kenya, South Africa and other major flower-producing regions. We work with carefully selected suppliers who meet our quality and sustainability standards.
Do you offer next-day delivery?
In many cases, yes. Delivery options depend on the product, delivery location, and order time. Please contact our sales team for current delivery schedules.
How often do you receive fresh stock?
We receive fresh shipments throughout the week, ensuring a constant supply of high-quality flowers and foliage.
How do I open an account?
If you’re a business in the flower trade you can open a trade account with us by filling in the contact form or giving us a call to discuss our product range, pricing, and ordering services.
Do you handle customs and import documentation?
Yes. We manage the necessary import procedures and documentation to ensure products move efficiently through the supply chain.
What happens if there is an issue with my order?
If there is a problem with your order, please contact us as soon as possible. Our customer service team will investigate and work towards a prompt resolution.